This Privacy Policy governs the manner in which Fair Trade Lebanon collects, uses, maintains, and discloses information collected from users (each, a “User”) of the Fair Trade Lebanon website (https://www.fairtradelebanon.org/). This privacy policy applies to the Site and all products and services offered by Fair Trade Lebanon.

Personal Identification Information
We may collect personal identification information from Users in various ways, including but not limited to when Users visit our site, fill out a form, subscribe to our newsletter, respond to a survey, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for their name, email address, phone number, and other relevant information. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related activities.

Non-personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

How We Use Collected Information
Fair Trade Lebanon may collect and use Users’ personal information for the following purposes:

To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalize the user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To improve our Site: We continually strive to improve our website offerings based on the information and feedback we receive from you.
To send periodic emails: We may use the email address to respond to inquiries, questions, and/or other requests.

How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Sharing Your Personal Information
We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

Changes to This Privacy Policy
Fair Trade Lebanon has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

This Privacy Policy was last updated on August 1, 2023.